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Your teams are using AI. Can you say what changed?

Vale Systems Group builds the operating model and the governance that let services and customer success leaders measure what AI changes. Fixed fee assessment in three to four weeks.

Book a 30 minute call

Who it is for

Leaders of professional services, delivery, implementation or customer success organizations, at software companies and at health, transportation and education systems vendors, who are past the pilot stage and cannot yet say what changed.

Engagements

Assessment

Three to four weeks
From $25,000

A maturity scorecard, the governance controls your organization needs, organized around the NIST AI Risk Management Framework, and a 30, 60, 90 day adoption sequence. Fixed fee.

Pilot build

Six to eight weeks
From $50,000

One working AI agent inside your delivery workflow, with the controls and measures that show whether it helped. Fixed fee.

Advisory

Monthly retainer
From $4,000 a month

For the leader who owns the AI mandate and wants help with the operating model, the governance and the sequencing.

How the work gets done

Every engagement follows the same five phases. Each one ends in something you can use.

  1. 01

    Discover

    You get: Shared goals, scope and the people who must act.

    Assessment, 3 to 4 weeks

  2. 02

    Assess

    You get: A readiness and risk baseline, placed on the MIT CISR maturity stages.

    Assessment, 3 to 4 weeks

  3. 03

    Plan

    You get: Prioritized use cases, governance controls and a 30, 60, 90 day roadmap.

    Assessment, 3 to 4 weeks

  4. 04

    Pilot

    You get: A working pilot in your workflow, measured results and a go or no-go decision.

    Pilot build, 6 to 8 weeks

  5. 05

    Scale

    You get: A scaling plan and monthly reviews as adoption grows.

    Advisory, monthly

Governance runs through every phase: who owns each use of AI, what it may send, and how it is checked.

Each phase maps to the functions of the NIST AI Risk Management Framework and the stages of the MIT CISR Enterprise AI Maturity Model.

Grounded in public frameworks

The method is organized around two public frameworks you can check yourself.

NIST AI Risk Management Framework

AI RMF 1.0, 2023

Its four functions, Govern, Map, Measure and Manage, map to the five phases, with Govern running through all of them.

What Vale Systems Group is positioned to do

Vale Systems Group works where AI meets delivery: the processes, people and governance that decide whether AI changes results for a services organization.

Our leadership brings nearly 30 years across the technical, commercial and delivery sides of technology businesses, beginning with service as an Army combat engineer.

Vale Systems Group LLC is a Florida company. SBA Certified Service-Disabled Veteran-Owned Small Business.

Contact

A first call runs 30 minutes. We ask where AI is in use in your organization today, and together we decide whether an assessment fits. We reply within one business day.

David Courtney
Principal, Vale Systems Group
david@valesystemsgroup.com

Vale Systems Group on LinkedIn